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Major bug since latest patch

Copper Super Contributor
Posts: 122
Country: United Kingdom

Major bug since latest patch

Since upgrading to Act! Premium Version 16.1.207.0, Hot Fix 1 All our users in the company are no longer able to do something we have been doing for years After scheduling a meeting, to-do, call etc - in the SCHEDULE WITH field, as we started typing a surname, followed by a comma, then the first name it would "auto fill" Now it almost hangs/stops after the surname, the comma isn't recognised - you have to wait before clicking cancel and then using the drop down box to select the contact manually Even typing in the name in the exact same way it is in Act it asks whether you want to create a new contact Please can this get fixed as it's such a common thing to do - Act has done this for years - and it's affecting our entire sales team Thank you Andy Kent
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Major bug since latest patch

Bronze Super Contributor
Posts: 1,233
Country: USA

Re: Major bug since latest patch

Have you tried using the right arrow? It's what I have used for years.

 

Start typing the first contact "huff"   ( auto fills 'Chris Huffman' )

Right-arrow, then semi-colon

Start typing your second name and repeat.

 

-- Jim Durkin

Copper Super Contributor
Posts: 122
Country: United Kingdom

Re: Major bug since latest patch

Just checked the updates looks like they fixed it… 103638 Contact picker no longer moves down the list after comma inserted 103681 Need to pass and accept country name during call to AEM Create Account API call 103682 Need to pass and accept country name during call to AEM Create Account API call (APFW) 103705 Timeout and error msg results from Signup for AEM (APFW) 103706 Timeout and error msg results from Signup for AEM
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Re: Major bug since latest patch