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Mailmerge Issues

New Member
Posts: 6
Country: Australia

Mailmerge Issues

Im using Act 2010, I have just created a template in Word 2007 and saved the template as .adt which is fine, however, I have created the contact details (company name/address etc) within a text box in Word and now when I merge my info it just shows the merge fields in the text box i.e. <First Name> <Surname> etc. It has not merged the info, but everything outside the text box is fine - the contact have been merged.

Is this a known issue when using Text Boxes?

Silver Contributor
Posts: 1,815
Country: USA

Re: Mailmerge Issues

YOu can't' place an ACT mail merge field inside of a text box.  Considering using a table, or a series ov custom tabs for achieving the same effect.
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Copper Contributor
Posts: 11
Country: Poland

Re: Mailmerge Issues

In addition make sure your not just typing the field names - this doesn't work, you need to use the ACT! add in to add them.


But previous post is correct, don't use text boxes