01-10-2017 08:06 AM - edited 01-10-2017 08:06 AM
I am using ACT! Premium and created an HTML file then changed it to an .adt file, did a mail marge and it appeared in Outlook. However images are not appearing.
Does anyone have an idea why they're being stripped out? They are on a server where the file path is correct so not sure why it's being removed?
Can anyone offer assistance please
01-10-2017 11:59 AM
Try patching to ACT V18.2 there were some improvements.
There are issues with V18 and how it handles HTML graphics which is a known problem and is supposed to have been fixed in V19 due out in the next few days but I realise that does not help you with V18.
01-11-2017 01:26 AM - edited 01-11-2017 01:32 AM
v19 Release date for the UK is 12th January
Further to ch1p's comment - there is no reference to this issue in the list of fixed issues in v19.
01-11-2017 03:17 AM
During conversations with the team my understanding is that the ACT - Outlook integration was being re-written for V19 so I would hope that the problem with V18 would disappear but we will find out tomorrow!