Community
Showing results for 
Search instead for 
Do you mean 
Reply

Mail Merge not working--suddenly

Copper Contributor
Posts: 72
Country: USA

Mail Merge not working--suddenly

I have had no problem in the past but now I do.

 

ACT 20111 premium

 

Word

 

Outlook 2007

 

Mail Merge shows it is working , but they do not show as sent in outlook and do not get sent out (in outlook sent fiie)- (but history says they were sent)  what could be wrong?

 

 

Tuned Listener
Posts: 23
Country: Canada

Re: Mail Merge not working--suddenly

Do you see them in your Outbox or are you able to send emails regularly? Sometimes if it is a large mail merge it either will take a long time or possibly even flag your email account for suspicious behavior. Check your outbox and make sure there isn't a backlog of emails attempting to be sent. If you are able to manually send an email still, that probably isn't what has happened, but that's what I would check first.

 

Best,

Mike