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Mail Merge in ACT 2008 very slow

Copper Contributor
Posts: 17
Country: United States

Mail Merge in ACT 2008 very slow

A few months ago, we upgraded from ACT 6 to ACT 2008. I converted the databases and templates. reports, etc... The Templates for mail merge now run very, very slow and sometimes they just hang and never finish loading. Sometimes, we are merging many records (100-150). But just merging 30 records takes 45 minutes.  The letter template is 4 pages long and has two merge fields On the first page is a merge for salutation and on the second is a merge for contact.  In ACT 6, the merge for a 100+ records took maybe 10 minutes.  Merging 30 records was very short.  Any ideas on why this is and is there a fix or something to try? I use Word 2007 with ACT 2008.

 

Thank you.