01-16-2012 04:40 PM
Hi all, we are trying to send 1500 word 2007 docs. We think that the temp file is created in \%user%\AppAData\Local\Temp. There is a lot of free disc space on the users machine. The temp files are 3500KB in size. Question, if there's ample disc space, why are we getting this error? Should the temp directory keep increasing?
01-16-2012 05:42 PM
Which version of ACT! are you running?
Also what is the exact error message you are receiving, and where are you sending the merge, i.e.. to word or email or printer?
01-16-2012 06:00 PM
Hi Kurt, ACT 2010 Premium version 22.214.171.124 Hox Fix 5. We are sending from the ACT template to Word 2007. The errors were, disk full, unable to cast COM object of type and application busy. I can send you screen shots?
01-16-2012 06:07 PM
Yes you can send screen shots by clicking on the the little tree next to the chain link on the tool bar
01-16-2012 07:06 PM
Is this a custom template?
What happens if you do a smaller mail merge to one of the default templates, like say maybe the memo template, does it work?
Also what version of Windows are you running?