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Mail Merge Stops - No Disk Space Error

Copper Super Contributor
Posts: 38
Country: Australia

Mail Merge Stops - No Disk Space Error

Hi all, we are trying to send 1500 word 2007 docs. We think that the temp file is created in \%user%\AppAData\Local\Temp. There is a lot of free disc space on the users machine. The temp files are 3500KB in size. Question, if there's ample disc space, why are we getting this error? Should the temp directory keep increasing?

Thank Chris

ACT! Premuim 2010
Version 12.1.181.0 Hot Fix 1 & 5
SBS 2011
Win7Pro Clients
Copper Elite Contributor
Posts: 233
Country: USA

Re: Mail Merge Stops - No Disk Space Error

Hello Kurio,

 

Which version of ACT! are you running?

 

Also what is the exact error message you are receiving, and where are you sending the merge, i.e.. to word or email or printer?

 

Thanks

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
Copper Super Contributor
Posts: 38
Country: Australia

Re: Mail Merge Stops - No Disk Space Error

Hi Kurt, ACT 2010 Premium version 12.1.181.0 Hox Fix 5. We are sending from the ACT template to Word 2007. The errors were, disk full, unable to cast COM object of type and application busy. I can send you screen shots?

ACT! Premuim 2010
Version 12.1.181.0 Hot Fix 1 & 5
SBS 2011
Win7Pro Clients
Copper Elite Contributor
Posts: 233
Country: USA

Re: Mail Merge Stops - No Disk Space Error

Hello,

 

Yes you can send screen shots by clicking on the the little tree next to the chain link on the tool bar

 

Thanks,

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
Copper Super Contributor
Posts: 38
Country: Australia

Re: Mail Merge Stops - No Disk Space Error

ACTACTACT -com

ACT! Premuim 2010
Version 12.1.181.0 Hot Fix 1 & 5
SBS 2011
Win7Pro Clients
Copper Elite Contributor
Posts: 233
Country: USA

Re: Mail Merge Stops - No Disk Space Error

Hello,

 

Is this a custom template?

 

What happens if you do a smaller mail merge to one of the default templates, like say maybe the memo template, does it work?

 

Also what version of Windows are you running?

 

Thanks,

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
Copper Super Contributor
Posts: 38
Country: Australia

Re: Mail Merge Stops - No Disk Space Error

Sorry Kurt for the late reply but we did it another way.
ACT! Premuim 2010
Version 12.1.181.0 Hot Fix 1 & 5
SBS 2011
Win7Pro Clients