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MSSQL$ACT7 crashes laptop

Copper Contributor
Posts: 105
Country: United States

MSSQL$ACT7 crashes laptop

I had cause to reinstall my laptop - operating system, drivers, and applications.

 

I installed the Windows XP Pro, MS Office, then I tried to install ACT 2010.

 

The ACT installation runs smoothly until it tries to start MSSQL$ACT7 >>> then it crashes the laptop and then the laptop goes in a continual loop of shutting down and restarting.

 

I tried reinstalling the laptop 3 times, with the same result.

 

Any suggestions will be helpful.

Copper Contributor
Posts: 105
Country: United States

Re: MSSQL$ACT7 crashes laptop

I found the following in the FAQ:

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2544...

 

It is not very clear what Sage is saying here:

 

Are they saying that Hotfix 4 fixes the problem OR Windows Service Pack 3 is also required. I would have thought with such a serious issue - the fix for the problem will be more clear!