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MISSING DROP DOWN BOX FOR CUSTOMER LIST

New Member
Posts: 3
Country: Australia

MISSING DROP DOWN BOX FOR CUSTOMER LIST

does anyone know how to get my drop down box back for my customer list, when scheduling a new appointment?

 

 

Silver Contributor
Posts: 1,813
Country: USA

Re: MISSING DROP DOWN BOX FOR CUSTOMER LIST

Sorry, could you rephrase the question?
Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 3
Country: Australia

Re: MISSING DROP DOWN BOX FOR CUSTOMER LIST

when I go to schedule an appointment, the "Schedule Activity" box pops up on the screen.In the middle of the box is "Schedule with".....there is normally a drop down box showing our customer list - this drop down box has disappeared ? Any ideas how to get this back?
Silver Contributor
Posts: 1,813
Country: USA

Re: MISSING DROP DOWN BOX FOR CUSTOMER LIST

I've not seen this disapear, but that's just me.  Can you choose Contacts and  Select contacts, can you choose it from here?
Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 3
Country: Australia

Re: MISSING DROP DOWN BOX FOR CUSTOMER LIST

No, I haven't seen this happen before either. It's only happened on one PC here - all the rest are ok.

It will allow me to select contacts if I start to type one in, but it is not giving me a drop down box, if I needed to search for a customer.

I've been trying to copy the page to show you, but it's not pasteing correctly.