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MAJOR ERROR WHILE ADDING CONTACT TO ANY GROUP !! PLZ. HELP.

New Member
Posts: 2
Country: United States

MAJOR ERROR WHILE ADDING CONTACT TO ANY GROUP !! PLZ. HELP.

WHEN I TRY ADDING ANY CONTACT TO GROUP, WITH RIGHT CLICK ADD TO CONTACT TO GROUP OR ANY OTHER GROUP ADDITION OPTION .. IT GIVES ME AN ERROR 'OBJECT CANNOT BE CAST FROM DBNULL TO OTHER TYPES'

 

HOW DO I FIX IT ??

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: MAJOR ERROR WHILE ADDING CONTACT TO ANY GROUP !! PLZ. HELP.

If you open the Demo database in ACT!, which is called ACT(version#)Demo, and try to add a contact to Group, do you get the same error? If not, then the error may be database-related, in which you can run database maintenance on your database. You can do this by going to Tools/Database Maintenance/Check and Repair.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.