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MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

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New Member
Posts: 13
Country: Australia

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

I have heard nothing. I am assuming that the SP1 hotfix 2 update SP1 Hotfix 2 doesn't address the issue? I am scared to install any more updates in case other features stop working!

Adam Wilson
TCA High Power Testing Lab
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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

Hello Adam,
This issue should be corrected in the next hot fix. I do not have an exact release date, but it should be in the next few weeks.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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New Member
Posts: 3
Country: Australia

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

Hi Greg,

 

Like Adam, I am also waiting for this fix.  I have exactly the same situation and have been using Act for over 15 yrs and now am paralyzed!  I have completley lost faith.  I should have never updated my software and will hesitate to do it again.  I realize not many people use Lotus, but unfortunately my large $12B US employer does...

 

 

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Tuned Listener
Posts: 24
Country: USA

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

Sage is so lax on this problem  i dont  have lotus and have a very simple setup  XP using internet mail   maybe when the cows come home will they decide  that this is important

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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

buckdawg,
The cause for this issue has been identified and will be corrected in the next hot fix. This hot fix will be released later this month.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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New Member
Posts: 13
Country: Australia

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

Any updates on this problem being fixed

Adam Wilson
TCA High Power Testing Lab
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Tuned Listener
Posts: 24
Country: USA

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

why hasnt this  fix been done yet??

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

This issue has been resolved and is included in the current Hotfix for 2011 SP1.  Here is a link to the an article which contains information for downloading and applying the current Hotfix: KB Article 27440

 
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Greg Martin
Sage
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New Member
Posts: 13
Country: Australia

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

Great news, I will get our IT gurus out here to apply the patch to all our PCs and let you know how I go.

Adam Wilson
TCA High Power Testing Lab
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New Member
Posts: 3
Country: Australia

Re: MAJOR BUG - Cannot attach files to ACT emails after latest hotfix

Greg,

 

I have installed the latest hotfix (current Hotfix for 2011 SP1) and although I can now make attachments to my emails, I am not able to right-click and add an email to sender.  I have to first open up the email then select attach to contact.

Afew more questions:

 The outgoing email will not attach to the contact ( as an attachment) despite my setting it to do so. 

The calender funtionality can not be moved off of the yr 2029.  I can manipulate the min-calender date but not the main calender.  Any ideas?

 

Regards,

 

Ole