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Lotus Notes integration with ACT 2010 (email recording)

Copper Elite Contributor
Posts: 148
Country: United States

Lotus Notes integration with ACT 2010 (email recording)

Hello,

  I now have no choice but to use Lotus Notes 8 with ACT 2010.

 

  I need a way to record incoming email from Lotus Notes into ACT history like I was doing with Outlook. Any suggestions? Why doesnt ACT do this like they do with Outlook?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Lotus Notes integration with ACT 2010 (email recording)

Hello briannydish,

The integration with ACT! and Lotus Notes is done through the ACT! Email Editor, pretty much the same as it is done with Outlook Express. For instructions to setup Lotus Notes as your email client, please see KB Article 22982. Outlook is currently the only application that has advanced integration with ACT!, and at this time there are no plans to implement the same level of integration with Lotus Notes.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.