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Losing email Attachments

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New Member
Posts: 3
Country: United Kingdom

Re: Losing email Attachments

I am having the same issues with ACT Prem 2008. I have lost 3642 attachments, could someone please help me. I have checked the ACTDiag missing attachments report, and found that some of the attachments do exist, however in the attachments folder they have the Unique ID after the filename, where as in act it is just looking for the filename.extension

 

How could this be, doesnt ACT apply these characters to all attachments?

 

This only happens when you sync the database? the size of the attachments folder is 1.9GB, is that a problem?

 

 

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Copper Contributor
Posts: 156
Country: USA

Re: Losing email Attachments

Please continue this conversation ---> HERE. Thanks. Smiley Happy