12-10-2009 08:00 AM
I saw an earlier post where someone was losing their Web Info links.
I just had the same problem for the 3rd time - I create many custom link, only to loose them. I previously backed up all Personal Files. When I restore from the Personal Files backup - the Web links did not come in.
What a timing wasting exercise re-creating these links - over and over and over.
I am serious thinking of asking for a refund!!!!
12-17-2009 02:03 PM
The Web Info tab links are not stored in your personal files, but rather in your preferences file. This file is called USPreferences206.xml and is located at:
Windows XP: C:\Documents and Settings\(user name)\Application Data\ACT\Act for Windows 12
Windows Vista / 7): C:\Users\(user name)\AppData\Roaming\ACT\ACT for Windows 12
There is a separate utility that can back your Web Info links. You can find this at the bottom of KB 25479
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.