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Lookup By Example not working

Copper Contributor
Posts: 36
Country: United States

Lookup By Example not working

Premium 2010 Version 12.1.181.0, Hot Fix 4 - Look up by example returns no results.  Windows 2003 Server running Terminal server the demo database behaves the same way.  I have installed on another system with only HF1 and it works,   Did HF4 kill it?  Is there a way to go back to a lower HF?

Copper Contributor
Posts: 36
Country: United States

Re: Lookup By Example not working

I saw another thread back in March, I switched layouts and it works so must be something on our layout.

Copper Contributor
Posts: 36
Country: United States

Re: Lookup By Example not working

Looks like yes/no fields.  Is there a fix for that?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Lookup By Example not working

The Lookup by Example returning no results when a Yes/No field is present on the layout is a known issue with the ACT! 2010 V12.1 build.  It has been resolved in the ACT! 2011 V13 build, but there is no fix currently available for V12 - only the work-around of using a layout that doesn't contain Yes/No fields.

Greg Martin
Sage