03-25-2013 06:39 AM
We're using a centralized install of ACT! Premium 2012 and our Notes/History report is incredibly long. Our data is being synchronized with using the Google Apps sync in ACT!. Most of the data coming into the Notes/History report is 1.5 spaced. The line spacing means our reports take up a huge amount of space - especially when signatures, etc are included.
Is there any way to edit the report and change the line spacing itself? I know how to edit the report but I'm unsure of where the line spacing might be set on these fields... Also, is there any way to strip signatures and compliance footers out from e-mails?
I have already seen posts indicating Notes/History reports can be trimmed using a lookup to prevent empty pages - that is not what I am trying to achieve. Rather, I'm interested in the line spacing on the actual notes/history items themselves.
Any feedback/input would be greatly appreciated.
03-25-2013 08:11 AM
Any given field displays what is in the field in the database and generally speaking there's no control over the field data in the report. The line spacing and the signature block are part of the field data and can't be modified by the report.
03-25-2013 08:40 AM