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Log a Record History when an activity is deleted

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Nickel Super Contributor
Posts: 397
Country: USA
Accepted Solution

Log a Record History when an activity is deleted

Greetings.

 

How could I restrict the scheduled activities erease of ?, Or

 

How ACT! automatically log a record history if an activity is deleted?

 

Image: http://img155.imageshack.us/img155/3628/eraseactivityhistory.jpg

 

 

Thanks


Accepted Solutions
Solution
Accepted by topic author jotero
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Log a Record History when an activity is deleted

Hello Juan,

If you erase an uncleared activity, there is no history. Erasing a cleared activity will not erase the history of that cleared activity. There is not a way to restrict the erasing of activities other than through the normal contact access settings.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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Solution
Accepted by topic author jotero
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Log a Record History when an activity is deleted

Hello Juan,

If you erase an uncleared activity, there is no history. Erasing a cleared activity will not erase the history of that cleared activity. There is not a way to restrict the erasing of activities other than through the normal contact access settings.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Nickel Super Contributor
Posts: 397
Country: USA

Re: Log a Record History when an activity is deleted

Thanks