05-19-2016 01:49 PM
Act V 18, Premium for web. Just upgraded this month. Running Windows 10 on a Surface Pro 3. This issue happens on IE11 and on Chrome browsers.
In list view, Lookup selected and Omit Selected are grayed out. I can select multiple contacts, but can't do anything with them.
(By the way, why do you now have to Ctrl+click to select non contiguous contacts? Seems like before you would just select the ones you wanted by clicking. Seems like a backward step to me)
Long time Act user (since V2.0)
05-20-2016 02:54 AM
Hi M Tyson,
Are you running v18.1? I have a feeling this issue was resolved in that update.
If you have Tag mode enabled in the list view, you are then able to select multiple records without holding Ctrl. This is probably what you're remembering.
05-20-2016 07:05 AM
Yes, V188.8.131.52 Updated on our server by Consultant.
When Tag Mode is checked, I still can't select multiple contacts, except by Ctrl+click. Lookup Selected and Omit Selected are grayed out. Tag All and Untag All also aren't available.
I am running as adminsitrator
05-23-2016 09:23 AM