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Limited Access Problem

Copper Contributor
Posts: 8
Country: United States

Limited Access Problem

We converted from ACT! 6 to ACT! 2009 Premium.  I am having problem limiting access.  Access is given to users who I did not select  and will not overwrite and I cannot remove.  What can I do?

 

Copper Contributor
Posts: 103
Country: Netherlands

Re: Limited Access Problem

Can you be more specific please. If you write 'Access is given to users who I did not select', what do you exactly mean?

Do you have users in your userlist that you did not specifiy to be there?

And the 'remove' part. Is is that you tried to remove a user? If so, what is the exact error message you're getting?

 

Kind regards,

 

Rene van der Velde

aka The Dutch Betatester



Kind regards,

Rene van der Velde
The Netherlands
aka 'The Dutch Betatester'
Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: Limited Access Problem

Copper Contributor
Posts: 8
Country: United States

Re: Limited Access Problem

Mike,

 

I think I figured out what to do.  We have 7 outside salesmen who will be logging in to ACT! on a terminal server.  I am going to change the record manager for each sales group to the corresponding salesman and this should fix my problem.  Thanks for your reply.