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Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

Copper Contributor
Posts: 13
Country: Canada

Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

Hi,
 
I've got this message the first time I try to lauch an MS Word Template from the Write Menu. If I click again, it work.  So I have to click 2 times for the template to lauch... any idea ?
 
Thx,
 
Seb
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

That's usually a Windows registry error for an MS application... what's in the title of the error dialog box?
Copper Contributor
Posts: 13
Country: Canada

Re: Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

Hi Mike !
 
The title is ACT! by Sage when i try to write a template in Word 2003
 
but the title is only ACT! when i try to send an email in Outlook 2003 but same error message, same number.
 
I try reinstalling many times Office and even ACT!, maybe I could try to use the Uninstaller.exe from the ACT! KB 19338 and after that use your clean-install routine for ACT !, what do you think ?
 
thx for helping... it's getting on my nerve.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

[ Edited ]
Try a Detect and Repair in Word or Outlook first


Message Edited by GLComputing on 03-07-2008 04:26 PM
Copper Contributor
Posts: 13
Country: Canada

Re: Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

Hi Mike,
 
already try, did it again, same result in Outlook or Word
 
thx,
 
Seb
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

You get the same error on Outlook or Word?
What commands/function do you do to get this?
Can you try the demo database and a default template?
Copper Contributor
Posts: 13
Country: Canada

Re: Library not registered. ( Exception from HRESULTL 0x8002801D ( TYPE_E_LIBNOTREGISTERED))

Hi Mike,
 
I do not have problems any more with that... I had to do a format of my cpu...
 
Re-install everything, works fine.
 
Thank you for your time.
 
Seb