02-17-2016 09:10 AM
I having an issue in Emarketing section where it shows the leads I've acquired through my email newsletter subscription and although there is a hyperlink to click on the contact name, nothing happens when I click on their name.
I have to then do a search of their name to bring up their contact record.
02-19-2016 06:39 AM
Just to clarify, are you talking about the Lead Capture feature in the group and are you clicking on the hyperlinked contact name?
What about contacts in other groups, do their hyperlinks work?
02-19-2016 12:44 PM
02-22-2016 02:50 AM
I am unable to recreate your issue.
Is this something that has recently happened?
Can you test from another PC, do you get the same issue?
If you try another database, for example, add the ACT2016Demo database through website admin, do you get the same issue?
02-22-2016 05:52 PM
02-23-2016 01:21 AM
Did you find out if it was the same in the demo database?
What happens when...
Can you confirm what Anti-virus software you use such as Bit Defender etc.
02-29-2016 09:33 AM