07-31-2018 08:54 AM - edited 07-31-2018 10:21 AM
Act! Premium Version 126.96.36.199, Update 2
I've had this issue before and I cannot for the solution again.
I can open some smaller layouts but my main layout will not open in the layout designer
My layout has to many elements to open and the solution I used before was to adjust a parameter in either the registry or in a file. ( Cannot remember exactly which.)
These layouts are over 2,200 KB.
I just had got a new a bit ago and this is the first time trying to edit the layout. The previous fix had lasted even with upgrading to 19.2.
Can anyone tell me the location and parameter?
Thanks for the help.
08-01-2018 06:18 AM - edited 08-01-2018 06:27 AM
I pulled my old PC from the "to be recycled" pile for the time being as it is the only one that can open the larger layouts.
I specifically remember this issue from years ago from back in v17 when our layout grew to be to large.
Attached is the how the layout appears when loaded and the message I get when I exit the layout designer.
08-01-2018 07:39 AM
08-01-2018 12:12 PM
I make a new layouts on a yearly basis and sometimes I make a change to a layout during a year. I save every layout change as a new layout.
I can open all the stock layouts and every layout up to 2014 on any PC running ACT on the office.
I can only open layouts from 2015- current in the layout designer on the PC I made this change on. The 2015 layouts have a larger file size.
08-08-2018 08:53 AM
Do you get any error message? This may just be a permission problem for the new layouts but I also do remember a size issue a long time ago.
Can I suggest that to start with you go to the folder the layouts are stored in - Right Click - Select Properties - Edit - Add - Type Everyone - Click OK - tick Full control and Modify.
Restart ACT and see if that makes a difference.
08-08-2018 11:02 AM
I know this might not seem to make sense but use save as with a new name and then try opening the saved layout. The link 2 up does talk about a blank layout so I hope that might help as well.