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Last Email system field

Tuned Listener
Posts: 20
Country: United States

Last Email system field

[ Edited ]

The last call and last meeting system field is updated based on a history/activity you manually input, but the Last Email system field is only updated if you use ACT email or SwiftPage?  Is that how everyone understands it to be?

 

We do not use the ACT email due to our network configuration, so there is no way for my last email system field to ever update??

 

Thanks,

Jenna

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Last Email system field

It also works if you use Outlook with the ACT! address book linked.

Or manually - Ctrl-H
Change Type to Other
Change Result to Email Sent
Tuned Listener
Posts: 20
Country: United States

Re: Last Email system field

Perfect, thank you so much!