09-20-2010 01:57 PM
Something is not working right in the search on keyword function.
I did a keyword search in contacts, and looking in all fields. This particular search produced the initial results I was looking for. Then, I changed the keywords to refine the search. In this case, I was looking for the words "product manager" in all fields and in the current look up. But 0 items were found. However, I could see in my original lookup (still on the screen) a number of contacts with "product manager" in their title. What's going on?
09-21-2010 09:23 AM
02-07-2012 10:55 AM
I think the problem was, in the section called "Search these records", it defaluts to "All". I think you need to set it to "contacts" before you click "find now"
It's been a while, so I don't remember if that was the right solution.