09-05-2010 04:03 PM
When I try to open the demodatabase, it's says check your database server and disable firewall, but that didn't work. And when I try to start a new database: "cannot creat database. Error connecting to SQL database".
Any help would be appreciated.
09-05-2010 05:18 PM
Is this the error message your getting?
Error: "The database <Database name> could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software..."
Click on the link below it will take you to the KB that should help with the issue.
Also when you installed ACT! did you get an SQL errors with the install?
09-05-2010 05:59 PM
Did you work through the Knowledge base article I posted for you?
09-05-2010 06:08 PM
I tried, but when I attempted to start the SQL Server ACT7, it started, then stopped and I received an error message saying tha tthe Server ACT7 started, then stopped.....
09-05-2010 07:00 PM
Sound like you may have had a problem with the SQL install.
Are you running any other SQL applications like Microsoft BCM?
09-06-2010 08:19 AM
Thanks for your help, Kurt. I'm not very computer savvy and don't know what Microsoft BCM is, but should I re-install SQL. How would I do that?
09-06-2010 06:13 PM
Microsoft BCM, is Microsoft Business Contact Manger.
I would suggest un-installing ACT! as well as SQL. Go to add remove programs and un-install ACT!
Then follow the link below on how to un-install the ACT! 7 SQL instance, once this is done reboot the machine and start your re-install.
How to Uninstall the SQL Server® 2008 R2 ACT7 Instance
Let me know how you go