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Issue when importing .csv to ACT!

New Member
Posts: 6
Country: USA

Issue when importing .csv to ACT!

[ Edited ]

So I added a new column to all of my companies while in List View.  I then exported the list to Excel and added a value in this new field for all companies and saved it as a .csv file.  I then imported the file back into ACT!  I have admin rights, but the new data field only merged with companies for which I am the record manager.  Am I missing something in this process?

 

I am using ACT! Premium 2013.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Issue when importing .csv to ACT!

Hello cleepa,
Welcome to the Sage ACT! Community. When you say you have Admin rights, are you logged into the ACT! database as an Admin user?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 6
Country: USA

Re: Issue when importing .csv to ACT!

Yes, but I spoke with our network admin and think I may have found the issue.  I am currently a remote user with admin rights. I will try logging in to the main database server as the local admin.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Issue when importing .csv to ACT!