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Issue clearing activities from Task List in APFW 20.0.133.0

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Copper Super Contributor
Posts: 105
Country: Australia

Issue clearing activities from Task List in APFW 20.0.133.0

Hi All

 

Using APFW 20.0.133.0 hosted on Windows Server 2012 R2.  the user who is having the issue is using IE 11.

 

From the task list user will click on the check box to clear an activity and the first time this will work correctly.  Generally the second time the user will click the checkbox to clear another activity, but this time it will not be the correctly selected activity to clear.

 

I have watched the user and they have been able to replicate this for me.  Any ideas why this would be happening?  See screenshot below.  It shows the activity the user wants to clear highlighted in grey and the dialog box of the activity that will be cleared.

 

Thanks

Damon

 

2018-09-17_10h07_28.png

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Nickel Elite Contributor
Posts: 619
Country: USA

Re: Issue clearing activities from Task List in APFW 20.0.133.0

[ Edited ]

Two suggestions:

 

Back up the database on the web server

 A - File menu - Backup - Database - CLICK BROWSE to place this backup in the Documents folder

 B - When you finish the backup process, put a copy of that ZIP file in a USB drive or external disk for more security

 

1. Install Service Pack 1 of Act! Premium 20 On the Web server - Click here to start the download

 

Note: This update requires an active Act! Premium subscription or Business Care plan

 

Then restart the server and install the Act! v20.1 Update 7Click here to start the download

 

 

2. Use Google Chrome daily for routine operations in the database

 

 

...If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck

 

DO NOT FORGET TO BACKUP YOUR DATABASE DAILY - and place a copy of that ZIP file in a USB memory or external disk for more security
in case your computer or server's hard drive is damaged

 

 

FIRMA.png

 

Juan Carlos Otero Garcia
juancarlosotero@protonmail.com