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Is this an ACT & Word conflict issue? changes to Global Template + more

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Copper Contributor
Posts: 125
Country: United States

Is this an ACT & Word conflict issue? changes to Global Template + more

When I turn on or restart a laptop, I may have 4 to 8 Word documents open. They're all blank.  As I start to close them I get promote regarding changes to Global Template. I keep clicking on No, try to close, etc. It can take 5-10 minutes to resolve this issue.  Am I the only one? Has anyone else resolved this issue?  I haven't been on this forum in about 60 days. I'm checking if it is okay to upgrade to V22. Maybe that will take care of this recurring issue?

 

Dell laptop

Act! Premium Version 21.1.187.0, Update 4