Is there a way for an ACT for Web user to create layouts via the web interface?

[chadlang1]

I really don't want to load the app on their PC or give them access to the server.

Any ideas?

[GLComputing]

No, that's not an option. Defining fields and customising layouts has to be done with the full client

[chadlang1]

Is there any special connection options when addign the full client to their machine or do they just access the DB as a share?

[GLComputing]

Have a read of this ACT! Knowledge Base article - How to Share an ACT! by Sage Database over a Network

[chadlang1]

thanks for the Article.  Do I have to install IIS to install ACT for Web 2008 as a client?

[chadlang1]

And can I install the client from the ACT for Web disc on XP Pro.

[GLComputing]

I'm actually not sure... I suspect that it will have to install the web app, so will need IIS

Yes, ACT! for Web can run on XP

[chadlang1]

I get "Microsoft Windows XP Professional is not a supported operating system.", when I try to install.

This is a brand new install of WinXP Pro SP3 with IIS.

Is there anything else you know to try?

I can't call ACT.  Even though I have 10 ACT for Web 2008 (10.0) licenses and have never called them before they refuse to help me without the $799 support plan.

They have already lost me as a cutomer.