09-27-2013 11:50 AM
V16 Premium hf1 on a Windows 7 machine.
My screen in ACT! Constantly refreshes. No other program I have open refreshes, only ACT! It simply does a screen refresh every few seconds. Annoying and embarrassing when someone is remoted in but I can live with it if I have to.
However the larger even more obvious problem is now my email history is constantly duplicating itself like rabbits. I do not have any Outlook rule setup or anything unusual. I don't know if the screen refreshes have anything to do with it or not.
Please see screen shot for understanding. Anyone else ever see such a thing or have an explanation?
09-27-2013 11:59 AM
..and the emails are all auto attaching to MY Record in addition to the client Contact Record.
Absolutely crazy! So I am seeing massive duplicate copies of my emails in the history of my Contacts and those same emails are copying to My Record. There has to be an explanation?
09-27-2013 06:09 PM