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Is There A Way To Record E-mails Received In Outlook To Contacts That Are In Act!18?

Astute Commentator
Posts: 34
Country: USA

Is There A Way To Record E-mails Received In Outlook To Contacts That Are In Act!18?

We are running Act!18 and did an e-mail blast and are receiving e-mails back from our contacts.   Is there a way we can get the e-mails receorded in Act! history?

Bronze Super Contributor
Posts: 1,566
Country: United_Kingdom

Re: Is There A Way To Record E-mails Received In Outlook To Contacts That Are In Act!18?

Hi chtipton,

 

Try this excellent solution - http://www.designr1.com/shop/outlook-integrater1/

 

HTH


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Is There A Way To Record E-mails Received In Outlook To Contacts That Are In Act!18?

HI chtipton,

In addition to David's suggestion, you can also do this this using the Outlook integration features built into Act.

For the desktop version of Act, the following Knowledgebase article details how to enable this: http://kb.act.com/app/answers/detail/a_id/26832
You will also find some tutorial videos in our Premium Training Library, under the "Working With Email" section: http://training-act.com/act/act-lib-prem/en-us/Launch.html

If you are using Act! Premium Cloud, or Act! Premium for web, then this article has more info: http://kb.act.com/app/answers/detail/a_id/19465