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Internet sync quit after installing new wifi adapter on host server

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Copper Contributor
Posts: 5
Country: USA
Accepted Solution

Internet sync quit after installing new wifi adapter on host server

ACT Premium 18.

Windows 10

 

I added a new usb wifi adapter to the host server and a remote database is now unable to connect and complete internet sync.  I did not remove the original wifi adapter card, but it had a red X beside it in Network Connections. I removed the new wifi adapter and reverted to the old adapter and syncing resumed as normal.

 

I want to move to a new wifi adapter to improve performance and speed.

 

Network syncing has always worked fine.

 

What configuration changes occur by installing a new wifi adapter that "confuses" ACT?  Does the new adapter create a new ip address for the server?

 

Thanks for any help.

 

John


Accepted Solutions
Solution
Accepted by topic author JB3
a month ago
Copper Contributor
Posts: 5
Country: USA

Re: Internet sync quit after installing new wifi adapter on host server

Quick answer for me: The new adapter was assigned a new ip address for the server. However, the port forwarding was still trying to use the old ip address. I edited the port forwarding ip and sync started working again.

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Silver Super Contributor
Posts: 2,178
Country: United_Kingdom

Re: Internet sync quit after installing new wifi adapter on host server

There must be a clash between the 2 WiFi adapters. It would make sense to remove the old one and set up the new one to see if that worked.

 

Here is a link on setting Port Forwarding that you might need for the new adaptor.

 

How to Port Forward - General Guide to Multiple Router Brands | Support | No-IP Knowledge Base

Copper Contributor
Posts: 5
Country: USA

Re: Internet sync quit after installing new wifi adapter on host server

Thanks Chip.  I agree that it must be with the adapters.  The old adapter is a card and the new is USB.  I was trying to avoid opening up the server and yanking the card, especially if I couldn't get the new adapter working and needed to revert back to the card.

 

  I am reasonably confident the router (port forwarding ) is configured correctly since internet sync is working with the old adapter.  I have looked at the settings for each adapter and they appear to be the same.

 

I am wondering if the router is not recognizing the new adapter as associated with server (device name or ip?)  Maybe I need to assign the server a static ip and hope the router doesn't which adapter it is talking to. 

 

I wish I knew more about networking.  ( Not really. Smiley Happy )

Solution
Accepted by topic author JB3
a month ago
Copper Contributor
Posts: 5
Country: USA

Re: Internet sync quit after installing new wifi adapter on host server

Quick answer for me: The new adapter was assigned a new ip address for the server. However, the port forwarding was still trying to use the old ip address. I edited the port forwarding ip and sync started working again.
Silver Super Contributor
Posts: 2,178
Country: United_Kingdom

Re: Internet sync quit after installing new wifi adapter on host server

Glad it is sorted. Maybe mark as resolved?