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Internet Sync with IIs Help Needed

New Member
Posts: 8
Country: USA

Internet Sync with IIs Help Needed

I have IIs setup and the internet sync installed with no problems.  When I sync it finds the server syncs and everything looks good.  Right before it gets thru syncing and the blue bars have gone all the way across I get an error that pops up.  It says:


Sync Result

Synchronization has failed.  Server Error Description: Logon Failure: unknown user name or bad password.  Contact your administrator for assistance.


I have looked high and low and still can't seem to find an answer for this.  I can network sync with no problems with the net sync, but I need the internet sync option to work as well. 


Any help is greatly appreciated.



Also I need to sync two different databases.  How do I set that up in the SyncConfigFile.xml?  Or do I have to install the internet sync on two different servers to do this. 




Platinum Elite Contributor
Posts: 14,529
Country: Australia

Re: Internet Sync with IIs Help Needed

I haven't seen that error, maybe if you can post the Sync Log?


To configure the syncConfigFile.xml file see the end of this ACT! Knowledge Base article -


You might also consider running the Network Sync on the Internet as per this ACT! Knowledge Base article -