01-22-2009 05:50 PM
The lady who sold me the 5 licenses of Act Premium for 2000$ indicated that Internet Synchronization would be an easy thing to set up.
She also indicated that Vista Home Edition would be compatible. Just one problem, Vista Home Edition does NOT support IIS.
So I went out yesterday and purchased Vista Ultimate....which supports IIS 7.0 for 300$. After spending the last three days in front of my computer, I still haven't been able to install the Internet Sync Services.The computer keeps rebooting before it can complete the installation.
So I call the Act support line...which leads directly to India.The telephone line is so bad that you can barely understand what the other person is saying.
They inform me that I need to configure IIS 7.0 in order to properly install the Internet Sync Services. I know nothing of this software...and the folks from India don't know anything about it either. They recommend I hire a specialist $$$ to configure IIS 7.0 and that I call them back after its been properly configured.
They also inform me that I need to acquire a Public IP address to set up the Internet Sync Services.I contact my ISP which informs me that I need a business account to acquire a public IP address. Which means my internet fee would more than double (29$ to 69$ a month).
Can someone clarify this mess please ?
If this is the real cost of Internet Synchronization, then I want my money back ASAP.
01-22-2009 10:19 PM
01-23-2009 12:01 PM
01-28-2009 01:00 AM
Anything is easy if you know how..:-)
I do have sympathy with your view. Unfortunately ACT! is sold by some people as if it were as easy as installing a Windows Update. It isn't and particularly sync setup can be one of the most complex. As ACT! Consultants we constantly have to explain to people that yes there are some parts of ACT! that are easy, other parts are complex and requiring experience in how to do things with the best chance of success. Experience always has a price.
04-10-2013 10:04 AM
I know this thread is old, just posting for future searchers. An alternative to a static ip is to use the services of no-ip.com.
no-ip.com lets you register a domain name and provides you with an updater to run on the PC which will keep the URL up to date with your latest ip address. I don't work for no-ip, just have used the free version of their services in the past.