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Installing Sage Act Premium 2012

New Member
Posts: 6
Country: Canada

Installing Sage Act Premium 2012

I am reinstalling Sage Act Premium 2012 as I kept getting an error and was advised to uninstall sage act and reinstall but now when I reinstall the installation portion where it says checking SQL Server Status is stuck at about 90%. I have read some posts that said to uninstall microsoft server sql 2005 and to leave 2008 alone which I did, restarted computer and am trying again.

 

Do I need to uninstall Microsoft Visual C++ 2005??

 

please help and give me very simple steps

 

Thank You

Moderator
Posts: 722
Country: USA

Re: Installing Sage Act Premium 2012

You should not uninstall Microsoft Visual C++ 2005.

 

If you're reinstalling Sage ACT! Premium 2012 and it's getting hung up on checking SQL Server Status, this could be because the existing Microsoft SQL Server 2008 R2 (ACT7) instance installation is damaged. I would recommend uninstalling the SQL Server (ACT7) instance, and try to manually recreate the SQL Server (ACT7) instance. 

 

For instructions, see the knowledgebase articles below:

 

Uninstall the instance: http://kb.swiftpage.com/app/answers/detail/a_id/29039

 

Manually create the instance: http://kb.swiftpage.com/app/answers/detail/a_id/26994

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com