Installing Act Sage 2010 - install.ini error

[wolfbj]

I have a Windows XP computer of which I am installing Act Sage 2010 on.  I bought a download of this from the Dell website and installed it on my other computers just fine however for some reason I cannot on this one particular computer.  When I run the installer it comes back with a "Cannot Read Install.ini file" error.  Any help/suggestions/ideas?

[rosevear]

I would suggest that your CD drive is damaged, assuming you are installing from CD

[BobH]

I have the same problem and it happens even after I've copied the entire CD to the hard drive.

What's next?

[gmartin]

BobH,
Please see your Private Notes.

[gmpetitt]

I may need private notes as well.  I'm moving my Act to a new computer and getting the "failed to read install.ini" file.  Installing on Windows 10 OS. 

[Gary W]

Hi gmpetitt,

I can send you a download link to the version of Act! you have licences for, but please be aware that Windows 10 is only supported on Act! v17 and later. The issue you are experiencing could be caused by this incompatibility.
Please let me know what version you need.

[gmpetitt]

Thanks.  I tried this on my Win 7 machine as well and got the same result.  I have Act 2010 v12.  Is that what you need?

[Gary W]

Pro or Premium?

[gmpetitt]

Pro

[wilk0076]

I am having this same issue installing Act! Premium 2010 v12 on a Win 2008 R2 server.

"Fail to read install.ini file."

I have copied the entire installation to a local directory will full admin access.

Please assist?

Thanks!

Matt