Installing ACT Web after

[phildamb]

Hi,

We have act premium already installed but I wanted to add the web install. Can this be done with the present installation or do I have to start again with a fresh install. This is ACT V16.

Thanks.

[GLComputing]

Uninstall Premium from the Server, then install Premium Web ... It will still use the same database and settings (provided the version is the same)

Obviously, make sure you have a good backup of the database, first ... Just in case

[ch1p]

ACT for WEB will detect that ACT is already installed and stop the installation from progressing.

You need to uninstall ACT first, reboot the machine and then run the ACT for WEB installation. It will detect that SQL and the ACT instance are already installed and link to them as part of the installation process. The database will remain on the machine during the uninstall and new installation.

Hope that helps.