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Installing ACT Premium for Workgroup 2006 on Citrix Client only

New Member
Posts: 1
Country: USA

Installing ACT Premium for Workgroup 2006 on Citrix Client only

Hello...would anybody be able to give us some advice on installing ACT!6 on Citrix. I have found plenty of documentation for doing a completely new install, however, here is our scenario:
 
We already have the database installed on a VM Server, we currently have 2 different groups which each has a shared .pad file
 
We need to create a client install only on Citrix, we don't want to recreate the SQL db. Also, we need for the users to be able to access ACT! through both environments (network and Citrix).  
 
We are also curious as to how we register the install. Currently when the install is done, we need to phone in to activate (firewall restriction doesn't allow us to register through the Internet) and get the key. Since we already have keys for most users, do we need to add this information anywhere on the Citrix install of the client? What would we need to do for net new users going forward?
 
I am really new to ACT! and very much appreciate any help/advice the experts can provide. Thanks! 
Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Installing ACT Premium for Workgroup 2006 on Citrix Client only

You have to have the SQL installed with ACT!. There is no option not to do this as it's also used if you use Internet Mail.
 
Not sure if this worked in ACT! 2006 (it does in 2008), if you're not using Internet Mail and have no local database, you can set the SQL services to Manual in Services.msc to save RAM.
 
You should also have a read of this ACT! Knowledge Base article - http://tinyurl.com/53wb58