Hello...would anybody be able to give us some advice on installing ACT!6 on Citrix. I have found plenty of documentation for doing a completely new install, however, here is our scenario:
We already have the database installed on a VM Server, we currently have 2 different groups which each has a shared .pad file
We need to create a client install only on Citrix, we don't want to recreate the SQL db. Also, we need for the users to be able to access ACT! through both environments (network and Citrix).
We are also curious as to how we register the install. Currently when the install is done, we need to phone in to activate (firewall restriction doesn't allow us to register through the Internet) and get the key. Since we already have keys for most users, do we need to add this information anywhere on the Citrix install of the client? What would we need to do for net new users going forward?
I am really new to ACT! and very much appreciate any help/advice the experts can provide. Thanks!