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Installation Error

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New Member
Posts: 28
Country: Canada
Accepted Solution

Installation Error

I am helping coworker to install Act Premium 2013 SP1, a windows popped up titled "Unhandled Exception".  The message body is


Error Number: 0x80040707

Description: DLL function call crashed: ISRT._RegQueryKeyValue


Setup will now terminate. 


Please help me.  Thanks.

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All Replies
Copper Elite Contributor
Posts: 514
Country: USA

Re: Installation Error

Are you running the install as an Admin?

Mark Hammer
ACT! Fanatic