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Installation Error (win7 ultimate)

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Copper Contributor
Posts: 6
Country: USA
Accepted Solution

Installation Error (win7 ultimate)

Dear guys i am here with a situation again.. It installed on our testing-PC fine on windows 7 ultimate but when we tried to do the same on our local server machine (same, win7 ultimate) it is giving us an error. Kindly advise, this is the original download from act.com so it is a clean copy we're sure!

 

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Prereq.Exceptions.InvalidInputException: Exception of type
'Prereq.Exceptions.InvalidInputException' was thrown.
    at Prereq.AccessINI.Parse (TextReader sr)
    at Prereq.Program.Main (String[] args)

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Accepted Solutions
Solution
Accepted by topic author sabrodiesel2000
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 6
Country: USA

Re: Installation Error (win7 ultimate)

awsome gollister thanks worked like a charm.

this community is really helpful.

View solution in original post


All Replies
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Installation Error (win7 ultimate)

Hello,
This sounds like an exception with the system checker. In the download file, open the Dependencies folder and rename the PreReq folder in there to PreReqOLD. Then run the installation.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Solution
Accepted by topic author sabrodiesel2000
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 6
Country: USA

Re: Installation Error (win7 ultimate)

awsome gollister thanks worked like a charm.

this community is really helpful.

Copper Contributor
Posts: 6
Country: USA

Re: Installation Error (win7 ultimate)

now after everything is installed, including the sync services, we are trying to create a database and choose the Currency.. now it gives us the following error

" Unable to create the database. There is an error connecting to the Microsoft SQL Server".


we re-installed Act Premium and it still gives us this error.. any idea?
Nickel Super Contributor
Posts: 843
Country: United States

Re: Installation Error (win7 ultimate)

Make sure (services.msc) that the SQL Server (Act7) service is running.

To open ACT!, try right clicking and choosing Run as Administrator.

Rita Kogstad
RKA Associates
Stamford, CT