11-23-2015 04:10 PM
So I just received my brand new Dell XPS 15 4k display laptop. I realize there are scaling issues with Act which I'm hoping won't be so bad in a lower resolution (kind of defeats having a 4k display).
Nevertheless, I want to give this one more crack before I think about exploring other CRM solutions. A few questions:
1. Is it possible to install Act v17 on Windows 10 and still have it functional?
2. Would going with the web-based version of Act Premium essentially eliminate any of those scaling issues with high resolution displays?
I'm really hoping to get some guidance on these two topics. I also have the Advisor add-on I purchased for Act Premium which adds customized tabs for financial advisors. I'm wondering how much customizability is available through the web-based hosted version of Act.
11-24-2015 03:53 AM
We're currently testing a new hotfix for v17.2 which should be released soon.
To help you with testing, you can use http://afwdemo.act.com/apfw/ as a testing environment for you display. Remember that there are a few differences between the desktop application and Act! for web. This KB article details them.
As for your advisor addon, it would be best to contact the developer of that particular addon to assess compatibility with Act! for web.
11-24-2015 07:12 AM
Thanks Gary, think I'm going to stick with the desktop version for now. I was able to improve the scaling a little by adjusting the properties of the launch file prior to executing. Still some nuances but it's manageable, although I did have to lower my 4k resolution down to 1080p - shame really that there are so many developers that still aren't coding their apps to accomodate higher resolution displays.
11-24-2015 11:45 AM
A tip to try on the higher res monitor is to adjust the DPI to 110% which is not quite 100% and not the 125 that makes Act grumpy. You have to go into the setting that allows for a custom setting. I found it helps.
11-24-2015 12:26 PM
Yeah I tried that but was still having some issues. I've settled on a resolution of 2048x1152 at 130% custom DPI settings. Still a shame I can't use 4K with this amazing laptop.
11-24-2015 02:25 PM
Within the hotfix is a patch I have asked for and the team have fixed. Was told would be out by the end of this month. Do you have a release date?
11-25-2015 05:02 AM
12-04-2015 01:37 PM