Importing/merging data question

[dstratford]

I need to have a remote database and an existing database merged by my sales guy. He is set up as a Standard user with no limitations, but when he tried to import data into his remote db, Import function was grayed out. So my question is why? Does he not have permission to do this? Or are remote db's not given that ability to import data?

[jonmklub]

He should be able to import from a remote database. Try loggin in as a manager or higher or changing his role.