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Import Database problem

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New Member
Posts: 2
Country: USA
Accepted Solution

Import Database problem

Hello

 

We recently upgraged our server to Win Server 2008 R2

 

There was a saved Act Premium 2013 folder on the D:  disk which contained out working database.

 

I copied this file  to a harddrive.

 

After we updated the server-- repartitioned C: and DSmiley Tongue Drives, etc    I  reinstalled Sage Act Premium 2013  from the website (re-entered reg, key, etc)

 

I then copied our saved database folder back to the D: drive.

 

Opening Sage-- and choosing OPEN/SHARED DATA BASE

 

Then navigating to the D: Drive  via Data base I want is not listed) link---  I locate the  PAD file on the D: Drive.

 

When I  click  OPEN  I get the following error:

 

    The  DDCTQ5P1 computer could not be reached because the IP address could not be resolved. Verifying the DDCTPQ5P1 is available on the Network, that it has the correct IP address, and that Mycrosoft SQL Server is properly installed may resolve this issue.

 

ALSO-- if I copy the database folder over to a PC  runnigng  SageAct on it --directly to the C:drive and in  the "Documents" folder -- in a stand-alone situation-- I get the same error.

 

Can this be fixed?  Can we access this database?

 

thanks in advance----TODD

 

 


Accepted Solutions
Solution
Accepted by topic author TODD @NN
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Import Database problem

Teo things, the pad file is a pointer, try starting the database with the ADF file. Also if you didn't stop the SQL server on the computer you copied from it's likely that you didn't copy the ADF and ALf files which are the actuyal database files,

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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All Replies
Solution
Accepted by topic author TODD @NN
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Import Database problem

Teo things, the pad file is a pointer, try starting the database with the ADF file. Also if you didn't stop the SQL server on the computer you copied from it's likely that you didn't copy the ADF and ALf files which are the actuyal database files,

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: USA

Re: Import Database problem

Yes thank you.   I was able to  open the database  and then save it both as a ZIP and as a new database with a new name on my desktop.   

 

  I'll move everything (folder and shortcuts)  to the server D: drive  via memstick-- then see if I can open the new database PAD file from there.

 

many thanks again

 

 

 

TODD