05-07-2009 10:22 AM
05-10-2009 05:41 PM
The viewing of pictures in emails is a function of the email client on the recipients machine. It might be Internet Explorer settings, Outlook picture settings, the AV program filter, a full temp folder.
Has this always been the case with your emails? Are you sending emails in HTML format?
Google "Red x in Email" for possible fixes.
05-11-2009 08:07 AM
This has been an issue tha I have just put off dealing with, I have never been successful inserting an image. When I insert while composing it appears, I send it to myself of co-workers and it is not present and I try sending to several out side people and they do not receive the image either. I have 3 different email accounts myself and it does not work on any of them either. Plus if I do an email and save it as a draft to finish later when I reopen the email the image is gone and the x has appeared. I have checked and rechecked my act settings but I can not figure it out. Also I can not believe that all the people I send it to would have hte same issue unless it was on my end. Any help would be much appreciated.
05-11-2009 04:37 PM
This is not actually an ACT! issue, it is a function of your email program. Which email client and version are you using, Outlook perhaps?
If you search for "red x in outlook" in say google, you will see a bunch of articles about the error. Check them out, as the are a number of things to check, or perhaps seek assistance from your IT support person, or contact your local ACT! Consultant.
05-12-2009 06:01 AM
Your problem is with outlook... here is a paste/ that should cure your problem
05-14-2009 05:14 AM
05-14-2009 03:46 PM
ACT! does not have ITCDELTACOM as a choice as an email client. The supported email systems are:
• Microsoft Outlook® 2002, 2003, and 2007 (SP3 recommended for Outlook 2002 and 2003)
• Microsoft Outlook Express 6.0 SP28• Lotus Notes® 6.5, 7.0.2, and 8.0
• Eudora® 5.2
• Internet Mail SMTP/POP3
It is likely you have selected the ACT! email client. This program has far less functionality and power than Outlook. It is a simple mail management application with basic functionality. (Outlook would be a better choice if it is available).
05-15-2009 05:19 AM