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IN NEED OF ASSISTANCE!! ACT 2012PREMIUM Windows wanting Via Web Access

New Member
Posts: 15
Country: USA

IN NEED OF ASSISTANCE!! ACT 2012PREMIUM Windows wanting Via Web Access

[ Edited ]

I have Act installed on a server and database is shared.  I want to get Mobile access.  I have the link to the SP2-it did not take, said wrong version of ACT.  I checked for ASPNET and it was checked, but half grayed out.  Have to be configured.  I go into

tools of my ACT and the Web Site Administration is not there.  How do I get this so I can access Web Server tab...to go further

 

Thanks

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: IN NEED OF ASSISTANCE!! ACT 2012PREMIUM Windows wanting Via Web Access

[ Edited ]

Hello JDON,
In order to get web access, you would need to install Sage ACT! Premium 2012 (access via web) on you web server, then apply the SP2 update. If the Website Administration option is missing, this means you installed just Premium, not the Premium web version. Your purchase of 2012 Premium should include an install for both, so you will need to uninstall Premium and then install Premium Web instead. This is only for the server - client machines with ACT! would get the Premium (non-web) version and would not get SP2. Please see these Knowledgebase articles for install instructions:


ACT! 2012 Premium Web:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2812...

ACT! 2012 Premium Web SP2:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2914...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.