Community
Showing results for 
Search instead for 
Do you mean 
Reply

ID/Status Categories do not sync to Outlook

New Member
Posts: 2
Country: United States

ID/Status Categories do not sync to Outlook

When synchonizing contacts from ACT to Outlook, the ID/Status of Customer (or prospect, etc) does not transfer over to Outlook.  Is this by design or is there a fix for this?  Seems like a big oversight.

 

Thank you.

Bronze Contributor
Posts: 955
Country: Australia

Re: ID/Status Categories do not sync to Outlook

I assume that you are using ACT 2011 and as there is no mapping capability I believe this is a limit of the inbuilt link and one fo the reasons I recommend most to use companionlink as it allows you to not only map the fields but also build a group of contacts to synch rather than all contacts.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.