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I screwed up!

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New Member
Posts: 8
Country: United States
Accepted Solution

I screwed up!

Lots of problems for me today...I was installing ACT 2011 Premium on a coworkers new computer. It started to install SQL (which I thought I didn't want on there), so I quit the installation. Now i'm in limbo - I can't uninstall SQL because I didn't fully install it, I can't reinstall ACT because it says I already have another version of ACT installed, and I've already uninstalled ACT, so I can't uninstall it again.

 

What the heck did I do?!?!?!

HELP!

 

Thanks!


Accepted Solutions
Solution
Accepted by topic author Hoglundbus
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: I screwed up!

Here are 2 options to help resolve this delimna:

1. Use the ACT! Uninstaller utility.  Here is an article with instructions: KB Article 19338

2. Manually remove the remnants of the previous installation.  Here is an article with instructions: KB Article 26766

 

 

Greg Martin
Sage

View solution in original post


All Replies
Solution
Accepted by topic author Hoglundbus
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: I screwed up!

Here are 2 options to help resolve this delimna:

1. Use the ACT! Uninstaller utility.  Here is an article with instructions: KB Article 19338

2. Manually remove the remnants of the previous installation.  Here is an article with instructions: KB Article 26766

 

 

Greg Martin
Sage
New Member
Posts: 8
Country: United States

Re: I screwed up!

I used the ACT! Uninstaller - worked beautifully! Thanks for your help!