Showing results for 
Search instead for 
Do you mean 

I need major help!

Copper Contributor
Posts: 78
Country: USA

I need major help!

In trying to install an update and hotfix from 11.0, I first have tried several times to get a good back up. However, it get right to the end and the quits with the following error:


IO Exception occured while reading from or writing to the zip file:

full name:

zip file

C:documents and settings/administrator.mumford/local settings/temp/tmp.121.tmp


I have tried cleaning out all temp directories particularly the one specified above but there is not tmp.121. I have also rebooted the server


I can not proceed until I can get a solid back up. Any ideas?

Tuned Listener
Posts: 10
Country: United States

Re: I need major help!

Do you have any anti-virus software running? If so, try temporarily disabling it and see if you get a clean backup.


Good luck