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I keep getting a error when emailing.

New Member
Posts: 1
Country: USA

I keep getting a error when emailing.

Can anyone help me get rid of the error GUI that keeps popping up when I start a new email in ACT? The message is "Error HRESULT_E has been returned from a COM compontent." I can still email, but its very frustrating with every email.
New Member
Posts: 7
Country: INDIA

Re: I keep getting a error when emailing.

You can close act and then close out of word and then go to start run and then type in %appdata% then go to microsoft then to the templates folder and then delete the normal.dot or normal.dotm files and then open word and then open act and then try to send the email and then check if you have the problem