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I changed the company layout - added a field, saved the layout with new name. Today - only 3 companies in my list.

New Member
Posts: 3
Country: USA

I changed the company layout - added a field, saved the layout with new name. Today - only 3 companies in my list.

I changed the company layout - added a field, saved the layout with new name.  Today - I open the DB and I no longer have a company list !  ALl 650 compaies are GONE.  I have all 650 contacts when I view the contact list.  and I see 650 records on the counter.  What did I do?????  I changed the layout to the origianl company layout - still only 3 companies show in the lsit.  

Copper Super Contributor
Posts: 116
Country: USA

Re: I changed the company layout - added a field, saved the layout with new name. Today - only 3 companies in my list.

kcleirbaut,

 

Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.


I have a few questions:


What is the field that you add to the layout?


Are you in List View or Detailed View?


How many contacts in the database?


Do you want each contact to be a company as well?

Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com