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I cannot see the icon Outlook in the Preference email & Outlook sync.

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New Member
Posts: 13
Country: Canada
Accepted Solution

I cannot see the icon Outlook in the Preference email & Outlook sync.

 

Hi

 

We are using Sage ACT! Premium 2013 Version 15.0.301.0

 

and I am installed Microsoft office Professional plus 2013 and  I cannot see the icon Outlook in the Preference email & Outlook sync.

 

Somebody can help me.

 

 

act.jpg

 

Thanks a lot

 

Hector


Accepted Solutions
Solution
Accepted by Gary W (Administrator)
‎06-19-2017 03:25 AM
Moderator
Posts: 451
Country: United_Kingdom

Re: I cannot see the icon Outlook in the Preference email & Outlook sync.

Hi Hector,

 

Act! 2013 v15.0 is not compatible with Office 2013, It would require an upgrade to v15.1. 

I have included an article and the Premium 2013 download page

 

29767 Act! Compatibility Matrix

http://kb.act.com/app/answers/detail/a_id/29767

Sage ACT! Premium and Web 2013 Product Downloads (U.S. and Canada)

https://www.act.com/resources/downloads/sage-act-premium-2013

View solution in original post


All Replies
Solution
Accepted by Gary W (Administrator)
‎06-19-2017 03:25 AM
Moderator
Posts: 451
Country: United_Kingdom

Re: I cannot see the icon Outlook in the Preference email & Outlook sync.

Hi Hector,

 

Act! 2013 v15.0 is not compatible with Office 2013, It would require an upgrade to v15.1. 

I have included an article and the Premium 2013 download page

 

29767 Act! Compatibility Matrix

http://kb.act.com/app/answers/detail/a_id/29767

Sage ACT! Premium and Web 2013 Product Downloads (U.S. and Canada)

https://www.act.com/resources/downloads/sage-act-premium-2013

New Member
Posts: 13
Country: Canada

Re: I cannot see the icon Outlook in the Preference email & Outlook sync.

Thanks a lot

 

It is working now